Refund Policy
A clear framework for listing fees and platform-facilitated transactions.
Last updated: 22 August 2026
1. Listing fees
Business listing fees cover listing activation and review for the stated listing period. A payment that has successfully created an active listing is generally non-refundable once the listing service has been delivered, except where applicable law or a specific payment promise provides otherwise.
2. Duplicate or failed payments
If you were charged more than once for the same transaction, contact support with the transaction reference. Confirmed duplicate charges can be investigated and, where appropriate, refunded through the original payment method.
3. Cancelled or failed service
SabiLinka is a marketplace and does not automatically guarantee a refund for a service supplied by an independent provider. Customers should first use the platform support process and provide booking, payment and communication records.
4. Refund requests
Send the account email, transaction reference, amount, date and a short explanation to sabilinka12@gmail.com. Do not send passwords, OTPs or full card details.
5. Processing
Approved refunds are normally returned through the original payment channel. Processing time can depend on the payment provider or bank.
6. Changes
This policy may be updated when payment methods or platform services change. The current version published on this page applies to new transactions unless otherwise required.